HP Replacement Product Guide
By all means, this is not a be-all-end-all list, but I thought I would counter NVIDIA and Milberg’s replacement proposal with my own list using a more reasonable interpretation of “similar in kind and value” phrase.
Here are some basic ground rules I used in determining the product matrix:
- New HP brand was selected if the owner had an old HP branded notebook/tablet.
- New Compaq brand was selected if the owner had an old Compaq branded notebook.
- New HP Pavilion model was selected if the owner had an old Pavilion model
- New HP Pavilion Tablet tm2t model was selected if the owner had an old Pavilion Tablet Tx1xxx model
- New Compaq Presario model was selected if the owner had an old Compaq Presario model
- New HP Pavilion DV model was selected if the owner had an old HP Pavilion DV model
- Cheapest configuration options were chosen, with exceptions being made when new parts were inferior to older parts
Please keep in mind that:
- This is MY PERSONAL OPINION;
- Prices were obtained via http://shopping.hp.com.
Please feel free to let me know if I was fair in coming up with these replacement recommendations (or not).
COMPAQ PRESARIO OWNERS
| Package | Function | Description |
| V60 | Defective Models | Compaq Presario v3xxx, v6xxx, f500 |
| New Model | CQ56Z, customized (XR783AV) | |
| Color | Black (standard) | |
| OS | Windows Home Premium 64 bit (standard) | |
| Recovery media | None(standard) | |
| HP Care Pack Services | None (standard) | |
| Processor | AMD Athlon II Dual Core Processor N370 (+$60 option) (1) | |
| Graphics Card | ATI Mobility Radeon HD 4250 (standard) | |
| Memory | 2GB (standard) | |
| Hard Drive | 320 GB 5400 RPM (FREE upgrade) | |
| Battery | 6 Cell Lithium Ion – Up to 4 hours (standard) | |
| Display | 15.6”, 1366×768 resolution (standard) | |
| Optical drive | LightScribe SuperMulti 8X DVD +/-RW Double layer (+$15 option) | |
| WebCam | Webcam and microphone (+$25 option) | |
| Networking | 802.11b/g/n WLAN (standard) | |
| TOTAL RETAIL COST | $479.99 ($579.99 – $100 Instant Rebate) |
(1) Bumped up the processor to the highest available option (N370) within model because Turion equivalent CPU was not available.
HP PAVILION DV2xxx OWNERS
| Package | Function | Description |
| DV05 | Defective Model | HP Pavilion dv2xxx platforms (14” LCD) |
| New Model | HP Pavilion dv5t, customized (XQ234AV) | |
| Color | Black Cherry (standard) | |
| OS | Windows Home Premium 64 bit (standard) | |
| Recovery media | None (standard) | |
| HP Care Pack Services | None (standard) | |
| Processor | Intel i3-380M (+$50 option) (1) | |
| Graphics Card | Intel HD graphics HDMI, VGA (standard) | |
| Memory | 4GB (FREE upgrade) | |
| Hard Drive | 500GB 7200RPM (FREE upgrade) | |
| Battery | 6 Cell Lithium Ion, up to 5.75 hours (standard) | |
| Display | 14.5”, 1366×768 resolution (standard) | |
| Optical drive | LightScribe SuperMulti 8X DVD +/-RW Double layer (+$15 option) | |
| WebCam | HP TrueVision Webcam with integrated microphone (standard) | |
| Networking | Wireless 801.11 b/g/n Bluetooth (+$25 option) | |
| TOTAL RETAIL COST | $649.99 ($749.99 – $100 Instant Rebate) |
(1) CPU was upgraded because there is no discrete GPU option available.
HP PAVILION DV6xxxx OWNERS
| Package | Function | Description |
| DV06 | Defective Model | HP Pavilion dv6xxx platforms (15.5” LCD) |
| New Model | HP Pavilion dv6t, customized (XR628AV) | |
| Color | Black Cherry (standard) | |
| OS | Windows Home Premium 64 bit (standard) | |
| Recovery media | None (standard) | |
| HP Care Pack Services | None (standard) | |
| Processor | Intel i3-370M Dual Core Processor (standard) (1) | |
| Graphics Card | Intel HD graphics (standard) | |
| Memory | 6GB (+$60 option) (2) | |
| Hard Drive | 640GB 7200RPM (+$10 option) | |
| Battery | 6 Cell Lithium Ion (standard) | |
| Display | 15.6”, 1366×768 resolution (standard) | |
| Optical drive | LightScribe SuperMulti 8X DVD +/-RW Double layer (+$15 option) | |
| WebCam | HP TrueVision Webcam with integrated microphone (standard) | |
| Networking | Intel Wireless-N card Bluetooth (+$25 option) | |
| TOTAL RETAIL COST | $689.99 ($789.99 – $100 Instant Rebate) |
(1)(2) Upgraded to compensate for the lack of discrete graphics
HP PAVILION DV9xxxx OWNERS
| Package | Function | Description |
| DV07 | Defective Models | HP Pavilion dv9xxx |
| New Model | HP Pavilion dv7t, customized (XY757AV) | |
| Color | Black (standard) | |
| OS | Windows Home Premium 64 bit (standard) | |
| Recovery media | None | |
| HP Care Pack Services | None | |
| Processor | Intel i3-380M Dual Core Processor (standard) | |
| Graphics Card | 512mb ATI HD 5470 (+$50 option) | |
| Memory | 4GB (standard) | |
| Hard Drive | 500GB 7200RPM (FREE upgrade) | |
| Battery | High Capacity 6 Cell Lithium Ion (+$20 option) | |
| Display | 17.3”, 1600×900 resolution (standard) | |
| Optical drive | LightScribe SuperMulti 8X DVD +/-RW Double layer (+$15 option) | |
| WebCam | HP TrueVision Webcam with integrated microphone (Standard) | |
| Networking | Intel Wireless-N with Bluetooth )+$25 option) | |
| TOTAL RETAIL COST | $759.99 ($859.99 – $100 Instant Rebate) |
HP PAVILION Tx1xxx OWNERS
| Package | Function | Description |
| TM2T | Defective Models | HP Pavilion Tx10xx,Tx11xx, Tx12xx, Tx13xx, Tx14xx |
| New Model | HP Pavilion tm2t, customized (WV746AV) | |
| Color | Grey (standard) | |
| OS | Windows Home Premium 64 bit (standard) | |
| Recovery media | None (standard) | |
| HP Care Pack Services | None (standard) | |
| Processor | Intel Core i3-380UM with Radeon HD 5450 (+$50 option) | |
| Graphics Card | 512mb ATI Mobility Radeon HD 5450 HDMI, VGA (standard) | |
| Memory | 4GB, 2 DIMM (standard) | |
| Hard Drive | 500GB 7200RPM (FREE upgrade) | |
| Battery | 6 Cell Lithium Ion – up to 6 hours (standard) | |
| Display | 12.1” (1280×800) touchscreen | |
| Optical drive | HP External USB DVD Drive (separate option, +$79.99) (1) | |
| WebCam | HP TrueVision Webcam and FingerPrint Reader (standard) | |
| Networking | 802.11 b/g/n WLAN with Bluetooth (+$25 option) | |
| TOTAL RETAIL COST | $874.99 ($1024.99 – $150 Instant Rebate) +$79.99 |
(1) Original Tx1xxx came with a built in optical drive; to compensate, an external DVD writable drive is included (HP part: VV827AA#ABB)
In closing, my intent on creating this product matrix was to counter 2 claims by NVIDIA and Milberg:
Claim # 1 – That CQ56 and Asus satisfies both “similar in kind OR value” conditions. This is not true by a simple litmus test that a 17″ LCD screen CANNOT possibly be similar in kind OR value. These inferior products were chosen because they were the LOWEST COMMON DENOMINATOR products in terms of features, functions and price. Certainly Peddie and Dr. bagherzadeh’s expert analysis/data even REFUTED THEIR OWN CONCLUSIONS. Simply put, these products are inherently NOT FAIR, NOT ADEQUATE and NOT PROPER replacements to most computers owned by HP Class.
Claim # 2 – That it would be “impossible” to administer all different configurations. As one of the commenter stated previously, there are numerous class action cases where a settlement administrator executed such tiered settlements. It literally took less than a day to create this product matrix. Can it really be that hard to segregate claims into five large buckets and place a drop ship order with HP? Heck, if Rosenthal cannot do it, why not hire Amazon for their fulfillment services?
At the end of the day, any reasonable, common sense person would see through all this smoke and mirrors and say how our judicial system can possibly let this happen? I am sure the founding fathers of the US Constitution would not accept anything less than an objective decision based on facts and truths.
{ 72 comments… read them below or add one }
I understand what your saying, but this would be a long shot. The judge would have to read everything Ted gave him, and then be so ticked off that he forced Milberg/nVidia to replace the models with the appropriate models, as you have done. Good job on choosing the models.
The point of creating this product matrix was to counter 2 things:
1. that a common sense interpretation of “Similar in kind and value proposition” and coming up with replacement products are reasonably easy to attain.
2. that it would be “impossible” to administer all different configurations. seriously, this matrix took less than a day to create. it should not be that hard to implement this replacement proposal.
I wholeheartedly agree with you. This is not a difficult thing to do. No need for Milberg to waste any of their $13MM on DUMB so-called experts.
Actually, when I got the first notice and read that the replacement would ne an HP computer of equal or similar kind and equal or similar value, I visited the HP website. In less than 5 minutes, I came to the same conclusion as you have for the dv9xxxx computer.
I did the same when they said they were replacing it I thought the minimum would be what you came up with for my dv9000. Never in my life would I have guessed what they came up with.
Thanks for the great work. You’ve been busy and I know we all appreciate everything you’re doing.
What does (+xx option) mean? – is that included or would it cost us extra to have that included?
I have an HP dv2416us and it has a few things that weren’t on your list:
high speed 56k modem, 2 headphone ports, mobile remote control, S video, 5 in 1 integrated digital media reader, firewire, Consumer IR Infrared (for the remote control) Most of these I could live without but I think some people may rely upon them.
I also wonder about pre-installed software. My computer came with Microsoft Works and Roxio Creator pre-installed. If I remember correctly these were included on the reinstall disk so I don’t know if they can be installed separately on the new machines. I think a lot of other folks may have issues with more expensive programs that were preinstalled when the bought their defective machines. All you be able to install the original programs on the new machine. So we might also have to include getting media for those programs. Folks shouldn’t have to buy the programs again.
Thanks again for everything you’re doing. Let me know how I can help.
(+xx option) is probably a typo. Where did you see that?
I believe she was talking about the following: (+$50 option)
Thanks Wolfman.
Kathy, “+$xx option” simply means that I elected to choose a higher component for that extra cost; the total cost for a given model has all these extra costs baked in and I am proposing that NVIDIA pick up the entire cost
As a tx1xxxx owner I would got for that every day and twice on Sunday.
But I doubt it will come to this. I Can hold out until Middle of June when their suplies of standard replacement units become scarce and they will probably try to change the computers again due to availability. Unforntunately It looks with the latest change to computers that they have models that should last 6 months in Distribution.
If I cant get a TM2 tablet what would I start to think was reasonable for substitution for the T101MT model. Make it Microsoft Hom Premium Windows 7 because that was the equal OS to the level I bought with the TX1xxx, Since this requires 2 gig for this OS make it 2 gig of Ram, Since Dr B. says the issues of missing peripherals can be dealt with with dongles include an external DVD Writer and Since the new model of T101MT-BLK097M
does offer a Wireless + Bluetooth module include that instead just the Wireless Module. At retail that adds only $160 the package. Is it what the plain language seems to read no. but is it close enough for the Tablet folks, It will do. I still hate losing 2 diagonal inches but it will be good practice for when I change this into an Ipad. To be honest if they want to offer the 32Meg IPAD1 Wifi with a Keyboard I will pay the express shipping for that both ways, but that of course is a silly dream that wont happen.
Amen, I agree with all of your statement as a TX-1xxx owner
I think I speak for all of us when I say, we’re not greedy. We just want a fair settlement. Even the tm2t doesn’t have an optical drive, which I think we are all willing to overlook.
In my opinion, a FAIR interpretation of “similar in kind and value” would be equal or better processor, equal or better hard disk space (none of that web storage crap), equal or better RAM memory, equal or upgraded optical drive, equal or better video card, and the availability of touchscreen, swivelscreen, wireless, bluetooth, and a fingerprint sensor if your computer had them.
It may be difficult to find all these, but if they want to give us an option, make it a REASONABLE option. Choosing between the Compaq and Asus is simply robbery. A fair option would be offering us (for example) an upgraded tablet with no optical drive, or a regular notebook that has Blu-ray to compensate for its lack of tablet ability. An option like that would be fair.
It seems this current arrangement is sooo beyond fair that IF anything is done, it will still be far from fair but most of us will be satisfied because we spent the past few months worried about getting a damn Asus!
It’s a good list but I’d like to add another option for the Pavilion DV6xx series.
One of the deciding factors when I bought my wife the DV6233se laptop was the 17 inch screen. I don’t think she would be very happy with me if the replacement had anything less than that.
HP has the Pavilon g7t series that is very similar in specs and price but with the 17 inch screen.
I did not realize that dv6233se had an option for 17″ screen.
but let me ask you this question, if you had a choice between cq56 or dv6t, which would you choose?
That’s not even a close contest. The cq56 is a steaming pile of cr*p!
My wife, who is not computer savy at all, even told me that what they offered is a joke and was quite upset at how much she would be losing out on.
will they?Ifyou ask for it.I’m not getting what i feel is fair.
I can live with the above suggested replacement for my DV9310. I cannot and will not accept the itty bitty slow almost an “etch-a-sketch” that they want to give us. I better be quiet or they might try and pass off an etch-a-sketch as a new HP upgraded model!
No greed here, all I want is a computer of equal components, here is what
I dropped almost a $grand$ for that worked about 16 months total, what I
expect is FAIR TREATMENT. NOTHING LESS, NOTHING MORE.
Windows Vista Home Premium
AMD Turion (TM) 64×2 Dual-Core TL-56(1.8GHz/1MB)
12.1″ WXGA BrightView w/Integrated Touch-screen
HP Imprint Finish + Fingerprint Reader + Webcam
Upgrade from 1 GB to 2GB (2 Dimm)
LightScribe Super Multi 8X DVD+/-RW w/Double Layer
802.11 pre-n WLAN and Bluetooth
4 Cell Lithium Ion Batteries (2)
Microsoft (R) Works Suite 2006 includes Word
System Recovery DVD w/Windows Vista Home Premium
Your suggestion for replacement models would be fair, just cannot believe that these people tried to rip us off again. Totally agree with you. Every time I think about this case, I am in awe. It is truly sad that HP lied , schemed and denied all the problems we were having.
Keep up the good work. Justice will prevail. No matter the outcome HP will be reminded of this case. I am happy that these records will remain for a long time.
I think your list is very adequate, it is fair and reasonable. I bought a HP Pavilion Tx1xxx model and find that the HP Pavilion TM2T model would be of “similar in kind and value”.
When is first received notification of the lawsuit and we were to receive a computer of similar kind and value. I looked at the HP Pavilion TM2T model and thought this model would constitute similar kind and value.
I was EXTREMELY disappointed when it was later updated to receive an ASUS. I figured it would be used as much as the non-functioning TX1XXX model; which is currently an expensive paper weight. I guess of similar kind and value was not similar kind and value of the purchase price, but similar kind and value of a non-functioning computer – because I feel that is exactly what they are offering.
Thank you very much for all of your work and providing at least, a place to put in your own 2 cents and vent. Hopefully it will make a difference.
I had the same exact reasoning!!! I was looking around to try to get an idea of what replacement we would get. I looked at the tm2t and assumed that is what is closest. I was upset because it had no optical drive, but it seems like HEAVEN now!
if you have any feedback on getting a better computer im in (i have hp pavilion tx1327cl entertainment notebook pc)settlement doesn’t sound fair to me.
Even if settlement was for similar kind OR value, the replacement being offered meets neither criteria for my DV9210. NOBODY would compare the CQ56 with the 17-inch DV9210 and come to the conclusion that they are alike and of similar value. I’m suspecting that the judge will look at the information provided and come to the same conclusion.
Nice job on the product matrix. I think you captured the essence of “like kind and value” – not all of the features are better, but they are all close and the replacement has a few better options (e.g. my dv9000 has a higher resolution display [23% more pixels] than the dv7, but the new dv7 has a faster CPU). After I read the settlement agreement and before I heard the CQ50/56 were the proposed replacements, I actually thought that I would be receiving the dv7 as my replacement.
I would agree with the replacements fully. I’d recommend that this be a supplemental declaration and recommended ruling
Good job with these. My only question here would be about software, specifically Microsoft Office and Roxio (which came pre-installed when I purchased mine from Best Buy). Would there be a way to add that, or would we be stuck having to purchase it?
Thank you for all you have done. Your matrix sounds about as fair as I can come up with. I have a TX1410 and the TM2T is about as close as is available. The external drive is a must, and I wish there was a way to put a modem in it since I do alot of faxing, but all in all, I would be satisfied.
If you placed my TX1220 on a table along with the tm2t, the Asus, and the CQ56, and repeatedly asked 5th graders to match the two that were of like kind, I’l bet every last one of them would pick the tm2t. So I guess its safe to say that Milberg and Nvidia are NOT SMARTER THAN A 5th GRADER.
When I knew that the models for replacement were the Asus and Compaq I wrote an email to Mr. Westerman stating the differences on the models and telling him that these ones don’t come near of Similar Kind and Value of what we had. In my case I have a HP Tx1XXX. I made my investigation and in the email that I sent him I told him that the model for replacement for the Tx1XXX would be the HP TM2T. I also sent him the specs of both the Tx1XXX and the TM2T for the comparison.
This is what I wrote to Mr. Westerman on Jan 22, 2011 about the replacement models:
NVIDIA is cheating in the settlement. The remedy of the HP Tablet Laptop replacement for an ASUS netbook, are you kidding me? The ASUS is far inferior than the HP, you can read the specs. In all the documents of the court, and I read them, says that the replacement will be same like or kind and equal or similar value. This will not be happening. How can you guys let NVIDIA get away with this.
You have to let the judge know about this. This is a fraud.
I called the phone number that’s in the settlement page (Settlement
Administrator) and they told me that they can’t comment on the resolution of the settlement and neither about the judge’s decision or hearing. They can’t do nothing.
So that leaves to you guys to do something, or is your only interest in this
case was about the attorney’s fees?
I did some research on the ASUS Tablet NETBOOK and the HP Tablet NOTEBOOK and the only model that’s similar to the HP Tablet is the HP TouchSmart TM2T series (1000, 1100, 2100). It’s still inferior in price, but the specs are the same and a little bit better in a few specs.
This is what a replacement is supposed to be. SAME KIND AND VALUE, not INFERIOR KIND AND INFERIOR VALUE. HP for an HP, not HP for an ASUS. It’s like saying we’ll give you an RCA for your SONY.
WE, the HP Tablet Owners will really appreciate if justice is done the right
way, this is unethical and unfair. How can justice be served if it’s not served the right way.
He answered my email, and this is what he had to say:
Mr. Galarza, thank you for your email.
Class members have contacted us for a variety of reasons ranging from ascertaining whether individuals are included in the Class, to requesting assistance with the claims process, or asking about the replacement models, among other questions. We are planning to respond to everyone who contacts us, while at the same time taking steps to implement the settlement in a manner that both satisfies the Court and represents the interests of the Class members. Please understand it will take some time. We hope to get back to you soon, possibly next week, with a response to your specific questions. Thank you again for contacting us.
So here you got it: “taking steps to implement the settlement in a manner that both satisfies the Court and represents the interests of the Class members.”
Definitely they are not satisfying the interests of the class members.
Hope Judge Ware read about this forum and make the right decision about what we are asking for, making justice the right way!
Great Research! Thanks for standing your ground and continuing to put information that maybe……just maybe the the judge will somehow see the “bait and switch” routine. I have a DV9005, 17 inch screen wireless remote, etc….the works. I paid about 1300 greenbacks for this thing which now has an ethernet chord stuck in it! Its a lap…errr…desktop…errr used to be wireless, overheating contraption……Im disgusted with even the thought of the cq……… what ever they are trying to sucker punch us with…….I am so done….DONE!
I think your selection is would be a fair starting point for a discussion, the two sides would then need back and forth to get to a reasonable selection. That said your configs would be valid +-$50 based on negotiations.
This is how the replacements should have been selected instead of the race to the cheapest config option approach.
I think the Key point is that at a minimum the machines are the same brand, and same class of computer.
A netbook with tablet like features is not a Tablet PC, you only have to browse any PC manufacturers website to see how they divide their different PCs into different classes, usually a low middle and high range at a minimum and that would be 3 choices for a Desktop, 3 for a Laptop, and maybe 2 for a Tablet PC (given its niche market and high end).
There should have been 7 options considered by the lawyers at some point to be fair.
I already purchased a Laptop ( Gateway NV50A02U which has a AMD N830 triple core processor, 500gb hdd, HDMI, 4 gb) from Best Buy which I feel is superior to the HP DV60xx at a sale price of $400 which was equal to the price of the CQ56-115DX. Staple’s also offered a Toshiba L655-s6156 ( T6200, 500gb hdd, 4gb, E-stata port, HDMI this week at a sales price of $380 including free setup.) which I also consider superior to my defective DV60XX. I really think that NVIDIA should be offering cash refunds or rebates towards purchase of a a computer that will meet the user’s needs. I reallly do not want a CQ56-115DX as it does not meet my needs as a entertainment computer. It also allows the user to get a replacement without having to wait an unknown amount of time for obtaining a replacement. The cash or rebate value could be established for each series or model being returned. I am sure that most users would be happy to receive a fair value for the computerer being returned.
My lawyer also suggested Small Claims court based violation of the Settlement Contract to replace with like kind and value as a means to get reimbursed for purchasing a replacement for the defective computers.
I suggest cash or rebate of equal value to what I paid for my computer, for which I paid over $1,000 and could never use it. I sent it a numbers of times to get fixed but it still doesn’t work.
Thankyou for researching replacement computers. The powers that be seem oblivious to hardware issues, either they have no knowledge of computers, or possibly they think we are idiots and should be happy to have any computer. Most of us have spent many many hours trying to “fix” our computers, assuming that there was a fix. I found out about the lawsuit on a hp chat site, until then I thought I was the only one with the problem. I am very angry that we are being treated with such disdain and lack of concern by nvidia.
best way to express your anger is to support what we are doing by spreading the word but more importantly AVOID buying hp and products that contain nvidia
I stumbled on this laptop on Amazon, and even though it is not similar in value, it is similar in kind to my defective tx1000.
http://www.amazon.com/T101MT-EU17-BK-10-1-Inch-Convertible-Tablet-Netbook/dp/B003D1DZBY
copied the wrong link. Lost the right one. ANyway, the link shows you specifications of one of the replacement offers. ASUS netbook.
I am a TX1410US owner (disappointed like the many). My question is how did you all find out that the TX1410US was covered in this claim? I went to the original claim form sent out a long time ago and it booted me off when it asked for my s/n saying it was not eligible. I just found this site, of course a copuple days too late (always my luck!) and saw the revised language.
Was HP responsible to inform us or just the lucky people that found the site?
If anyone has a suggestion for me, let me know. I have been speaking with HP for years now and always got the run-around. I have my laptop working as a desktop because wifi, etc all dies because of the NVIDIA design defects.
Buy a $ 800 laptop dv2415nr .. .. but can not give me a lower value, knowing that all that came defective from the factory, we led a poor seller, you are mocking us by giving us some half the value, for something that was always wrong, and did not fulfill the purpose for which it was purchased. And give us something that does not resemble what we buy is a joke.
I totally agree with you. Mine cost over $1,000.
Just a comment on the tx1xxx series replacement: (I know it doesn’t really matter, but I’m going to throw it out here for posterity’s sake.) I’d personally go with the Core i5 (an extra +50), just because, in my opinion, the Turion X2 that it replaces (allowing for the fact that it’s a couple years old) sits somewhere between the i3 (Intel’s budget offering) and the i5 (Intel’s mainstream offering). Altogether though, a very nice piece that shows exactly how simple something like this could be while still actually making an attempt to give us both quality AND value… Good work.
I think the above matrix would be quite fair for replacements.
I think this list is entirely fair (except they definitely should give an optical drive for the tx replacement). Now, if only the judge could see this. Is there a way to submit it to the court as the recommendation?
Also, what’s the possibility that the settlement will be reopened to the millions of us that missed the filing deadline, mainly because we knew nothing about it?
Finally, for everyone asking about software compatibility, you can remove your hard drive. There are hard drive enclosures on ebay for under $20. You can place your old hard drive into in and use it as an external drive and keep all of your old software, music, docs etc. Just thought I’d share that.
Peace, Shaye
I did include the external dvdrw drive for tm2t proposal as tm2t does NOT come with an internal optical drive
Whatever you do, I will trust more than the lawyers that were to represent us :=)
Thank you for dedicating your time to the issue.
Who’s responsibility was it to inform affected consumers about this class action? I, like many others have posted, never received ANY notice from HP, NVIDIA or MILBERG. I only found out about it from a friend who also purchased one of the defective TX1000z laptops and DID receive some type of notification.
I still feel that they owe us DV9XXX persons either a Expresscard slot or Firewire port! How about the -Smart Buy- HP ProBook 4720s Notebook PC (ENERGY STAR) XT947UT#ABA $455 Instant Savings until 6/30/11!
http://h71016.www7.hp.com/dstore/MiddleFrame.asp?page=config&ProductLineId=539&FamilyId=3191&BaseId=34138&oi=E9CED&BEID=19701&SBLID=
It’s not that much more than the DV7t and has an expresscard slot!
It would be a tough choice for me to send in my currently working DV9420US for exchange to the HP Pavilion dv7t, customized (XY757AV).
Don’t get me wrong. I appreciate all yours and Ted’s hard work but I just can’t agree with the matrix because there are no dongle’s I could add to do what I want. Thanks for listening. Radioage.
I try to get my tx1xxx fixed, it was a waste of time and money. The options that NVIDIA is offering is ridiculous! Worth far less in kind and value.
Very good job with the matrix.
These are great, thanks!
I would respectfully disagree that your choice of the CQ56, any configuration, is a fair replacement for my V3000. The fact that it lacks an card reader, and has a 15″ display puts it out of contention as far as I am concerned. There are of course, other shortcomings, but those stated are primary. I don’t really expect that any replacement would have an expansion port, expresscard slot or firewire, and can live with those omissions. The “G” series, in a 14″ configuration (G42) would satisfy me though it is clearly a lower end model than mine. I remain pretty sure that I’m not the only 14″ owner that would prefer a 14″ replacement.
The list you came up with looks great, i have 3 dv9000′s that i payed over 3000.00 for 2 are still working and one just died, all of them have had the system boards and hinges and screens replaced, What a disgrace to have them offer a 300.00 CQ-56, I think the dv9000 on your list is a fair trade and I Hope Judge Ware will make right decision for us who shelled out alot of money for the features we waneted.
Do we have any indication of when does the ruling be announced? I’m afraid after the ruling the lawyers will go into negotiations which will take another who knows how many months.
@ Hamid
We don’t know when the ruling will be announced but it is only the second week of April. Please be patient and give it some time to work itself out
I received the instructions of how to send my computer, but I will not be sending even thought it doesn’t work very well because I feel that I will receive a Hyundai in place of a Mercedes. I am totally against what they settled for. They should have given money to the customers, not to the lawyers and would have been fair.
You’ve done a yeoman job of keeping abreast of all related developments, and going the extra mile to offer sensible alternatives.
My Question: How to I ‘opt out’ as a party to this idiotic class action? I’m thinking I’d like to take my chances in small claims court against HP. Can I do that now, or is it too late?
@Kip
It is too late to opt-out
Anyone that did NOT get involved by previously opting-out OR
filing for relief can NOT do a lot.
THAT is the biggest benefit to NVIDIA about this Class Action..
I’m sure they eliminated MANY of the 1.5 million affected users
that way.
The fact only ~30,000~ of us found out and filed is surprising.
I have NO knowledge how many opted-out. I do not remember
seeing that anywhere.
I read the COURT papers that “almost” everyone that applied
was approved. (Declined = ~130~ or so…)
It is not called opting out now, it is called THEM, (BOTH sides)
NOT following the AGREEMENT as originally announced to the
CLASS Members. They violated the terms we opted-out under.
This should be clear to the Judge, but he has closed the case.
See his final ruling (in Dec) about “that” not stopping us from
further action IF they do not follow the settlement as ORIGINALLY
offered (and written exactly the same numerous times) right up to
(but not including) 3/15.
The FACT the Lawyers got more than the CLASS is water over the Dam.
Without their efforts we would have gotten nothing… (It is a shame they
did so well, and we did not…)
Disclaimer: I am not a Lawyer.
FINALLY!!!!!! someone with some freaking common sense. I would so agree with your proposed replacement for me DV6000Z. I truly hope that the judge uses his best judgment in this matter as it is quite obvious to US HP USERS that the proposed solution is completely substandard.
Thank you for the work you’ve done. The replacements you propose are fair. Most of us have non functioning laptops, paid for in good faith, that never made it to their “normal usage life”. I hope the good Judge shows justice is NOT blind, and grants a fair settlement.
It’s too bad that the list that you assembled wasn’t included in the appeal paperwork that Mr. Frank submitted to the court – it would have made very clear to the judge what was “like kind” and possibly made his ruling a very simple one. Unfortunately the Judge can only review the material submitted and the testimony provided at the hearing. Mr. Franks description of the proceedings doesn’t give one much hope
@mlsimmons
Don’t give up hope!
So, I just want to thank all of you. Although I am not part of the class action lawsuit, not by choice, but by bad luck of being informed too late, I will indeed file suite myself once a claim is made so I can have a reference. I could not do this without all your hard work… so thanks.
@John-
Which HP notebook or tablet do you have?
Unfortunately, if your computer is listed in the BAD HP NOTEBOOKS tab, you are part of the settlement whether you like it or not and you will not be able to sue NVIDIA or HP for it.
Mr Frank
Thank you for fighting for a fair settlement. I am one of the unfortunate ex-HP dv6165 owners that sent my computer in already so I am now at the mercy of the court. I was very disappointed when I finally found information on the models being offered for replacement. They are definitely not similar in kind or value and I find it impossible to believe that anyone, let alone a judge, could be persuaded to agree that they were. My laptop was not working when I sent it in and I could not afford to replace it. I hurried to get the paperwork and computer sent in, as suggested by the claim information because of the high volume of expected claims. I now see that it was not due to expected volume but more of a “hurry up before everyone figures out what we got away with”. The list you compiled seems very fair. My laptop was a desktop replacement for me. I would be satisfied with the replacement you listed but it is apparent that everyone has features that are more or less important to them. A credit to purchase a replacement would let everyone choose the computer they feel best replaces the computer they had. Thank you for fighting for a truly fair settlement.
Thank you for your time and work in preparing all of the information in a knowledgeable and fair platform. It is appreciated.
I did not realize that the replacement computer will have fewer features than the one I returned. I am lucky that I tossed the broken computer into a corner because I was tired of repairing it. Hp offered no customer service assistance nor did they contact me about the settlement even after I had returned the computer for service during the warranty period. Registering your warranty with HP is apparently useless.
Since I have already returned the computer, it appears that I have no recourse but to accept the offered computer.
Thanks again for time.
I faithfully followed the rules of the settlement and returned my HP tx1219us junk even though I discovered on my own this fairness appeal. I did not want to wait and get stiffed out of any replacement. I included a note taped to the screen of my tablet addressed to the settlement administrator citing my displeasure with the replacement Asus netbook. I also stated that I would like to reserve the priviledge of receiving a different model if the judge modifies the ruling. My old HP arrived at the settlement address on March 12. I have heard nothing since. My biggest disappointment however is with HP and the lies they told me when I called service both in and out of warranty. I will never buy another HP product based on this treatment. I would suggest to any other owners that feel they were treated badly to go to the HP website and find the link to send an email to the CEO. It may not change anything with HP but if they get enough emails addressed to the CEO they may think twice. I have been following the news on HP with the corruption and scandals they have had including with the previous CEO and can see where corporate greed so rampant in America is alive and well at HP.
Thanks for your work and this matrix. I paid around $1500 for the HP tablet for my daughter. this laptop caused a lot of headaches with 18 months of ownership and hardly any real use and finally died last year.
I learned about the settlement in time to file and received the paperwork to ship the fried laptop. I decided to wait on shipping it after I found this forum and website.
Even if the ruling does not go anywhere, we can sleep knowing that these companies are getting away with a robbery.
I would be happy with an iPad as a replacement (the higher end iPad), even if it is less money. I am sure many others would be as well. And it would serve as a great rub against HP to satisfy the vengeful ! I do resent the fact that we are forced to still own HP products.
With the slew of tablets hitting the market, options may be expanded even further. Time would be on our side if the July deadline to send in the defective computers is extended or nullified until all objections are handled. From other comments on this websites, it seems unlikely that they will be able to handle the volume !! THEY Need to ask for an extension.
Adli Karadsheh
Thanks for this excellent work in constructing this site-you obviously have spent a lot of time & effort in getting these results. The input from lots of unhappy HP/Compaq & others [no doubt-Dell/Sony/Apple possibly-I have read they are not exempt from these NVidia GPU problems either-D620/Vostro] I am researching Nvidia Class Action documentation and stumbled across this webpage & will be contacting you again shortly. i have a Compaq V6000/Compaq F572US/HP DV6602ax all with AMD Turion 64 bit CPU’s & Nvidia GPU-they all have the dreaded ‘Blank screen’ problem & although I did contact HP regarding the DV6602AX over a year ago to be told it was out of warrantly, to my amazement, recent web search indicated that a Class Action had been ‘finalised’ [excuse the pun] albeit after the March 15th Deadline. When confronted with the original DV6602AX Blank screen problem, I was suprised how many people, World-wide, had the same problem. Thanks again, I will be back!
Warren
New Zealand
ps, the Class Actions I note seem to be for US purchased units only? Is this correct?
W
@ warren-
yes, this settlement covers US residents only
admin, thanks, the Compaq F572US was purchased in USA.
Do you have any details how disgruntled owners of these faulty
units can make positive steps to have their issues resolved?
I note that UK have made lots of ‘noise’ to facilitate some recovery
for the problem units. I will contact HP in New Zealand and refer
them to my earlier request and see how I progress from there.
Cheers
W
Well you nailed it on the head with your choice for the DV9000, HP replaced one of mine with a DV7. it is much better than the paperweight we are getting. by the time I get mine, the market will be flooded with this model so I wont be able to sell it. guess it can always be a white elephant gift.
Mr Frank, thank you for all your help and time you put into this. I know certain individuals have been flaming you, but I am one of the many who are grateful of all you time spent and the efforts you made for us.
Too bad there are no “lemon laws” for computers.
This case seems to point to the need for one.
I haven’t mailed my computer. Was about to do so today. Don’t know what to do…. Should I take out some of the parts?????? It’s not fair. My computer cost me $1,500.